At FindPlot.co.uk, we are committed to safeguarding the privacy of our website visitors and users of our services. This policy outlines how we collect, use and protect your personal data.
This privacy policy applies where we act as a data controller - determining the purposes and means of processing your personal data. By using our website and agreeing to this policy, you consent to our use of cookies in accordance with its terms.
This privacy policy is version 1.1, published on 12/07/2025
We collect and process different types of personal data to enhance our services, ensure security, and comply with legal obligations.
Types of Data We Collect
· Usage Data: Includes IP address, location, browser type, operating system, page views, and website navigation paths. We collect this via analytics tools to monitor and improve our website.
· Service Data: Contact details and address details, processed for order fulfilment and customer service.
· Enquiry Data: Information provided when you contact us regarding services, used for responding to queries and providing relevant information.
· Notification Data: Details you provide to receive updates and newsletters, processed for communication and marketing (with your consent).
· Correspondence Data: Includes email exchanges and messages sent via our contact forms for record-keeping a and service improvement.
We do not sell, trade, or rent your personal data. However, we may share data with:
· Service providers (e.g., website hosting, analytics) to enhance website functionality.
· Regulatory authorities where required by law.
We only retain personal data for as long as necessary. Specifically:
· Customer contact details are retained for up to 10 years for reference and service history.
· Payment records are kept for accounting and compliance purposes.
You may request the deletion of your data at any time, except where we are legally required to retain it.
Under data protection laws, you have the right to:
Access the personal data we hold about you.
Request corrections or updates to inaccurate information.
Withdraw consent for marketing communications.
Request deletion of personal data where legally applicable.
To make a request, contact us at [email protected]. We may require identity verification before processing requests.
Cookies help us provide a better website experience. We use:
· Security Cookies – Protect against unauthorised access (e.g., Wordfence Verified Human).
· Analytics Cookies – Monitor website performance (e.g., Google Analytics).
· Preference Cookies – Store user settings (e.g., Statistics Cookies).
Managing Cookies
You can disable cookies through your browser settings. See how:
· Chrome
· Firefox
· Safari
· Edge
Note: Blocking cookies may affect website functionality.
We may update this privacy policy periodically. The latest version will always be available on our website. Significant changes will be communicated via email or website notifications.
For privacy-related enquiries, you can reach us via:
FindPlot
Email: [email protected]
Phone: 03330 111 110
Last Updated: 24/07/2025